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Privacy Policy

This Privacy Policy describes how The LED Kart owned and operated by ROSA Enterprises ("we," "us," or "our") collects, uses, and discloses your personal information when you use our website (the "Site") or purchase our products, in accordance with the Information Technology Act, 2000 and its rules ("IT Act").


Information We Collect


We collect several types of information from and about users of our Site and customers who purchase our products:

  • Personal Information: This includes information that can be used to identify you, such as your name, billing and shipping address, email address, phone number, and payment information. We will collect this information only with your consent.
  • Usage Data: This includes information about your activity on the Site, such as the products you browse and purchase, the pages you visit, and the time you spend on the Site. We may collect this information using cookies and other tracking technologies, but will provide you with an option to opt-out.
  • Device Information: This includes information about the device you use to access the Site, such as your device type, operating system, browser type, IP address, and device identifiers. We may collect this information to improve our Site and services.


How We Collect Information

We collect information from you in a variety of ways, including:

  • When you place an order: We collect your personal information when you place an order on our Site, with your consent.
  • When you create an account: We collect your personal information when you create an account on our Site, with your consent.
  • When you browse our Site: We may collect usage data about your activity on the Site using cookies and other tracking technologies, but will provide you with an option to opt-out.


How We Use Your Information


We use the information we collect to:

  • Process your orders and deliver your products.
  • Provide customer service and support.
  • Send you marketing communications, such as newsletters and promotional offers, but only with your consent. You will be able to opt-out of receiving these communications.
  • Analyze the use of our Site and improve our products and services.
  • Comply with legal and regulatory requirements, including those under the IT Act.


Sharing Your Information


We may share your information with third-party service providers who help us operate our business and provide our services, but only with your consent. These service providers will be contractually obligated to protect your information.

We may also disclose your information if required to do so by law or by a court order, or to protect the rights or property of us or our customers.


Your Choices


You have choices about how we use your information. You can:

  • Opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
  • Update your personal information by contacting us.
  • Withdraw your consent at any time by contacting us. We will then stop processing your information.

Data Retention

We will retain your information for as long as it is necessary to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our agreements. We will then delete your information unless we are required to keep it for legal or regulatory reasons.


Children's Privacy


Our Site is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe that your child under 18 has provided us with personal information, please contact us. We will take steps to delete the information from our records.


Security


We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction, in accordance with the IT Act. However, no internet transmission or electronic storage method is completely secure. Therefore, we cannot guarantee the absolute security of your information.


Changes to this Privacy Policy


We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site.


Contact Us


If you have any questions about this Privacy Policy, please contact us by email at support@theledkart.com